I have black lines on my copies when I use my feeder.

When you make copies from the feeder, the page is scanned as the page moves across the small strip of glass shown on the right.  If there is any dirt, or white out on the glass, it will show up as a straight line on your copy.  Sometimes this is hard to see.  One good way to know if this is your problem, is to make a copy from the large glass.  If this copy is clean, then you have a  a problem on the ‘scan’ glass.


My copier jams every time I try to copy!

If the paper in the machine does not match the paper size indicated on the cassette dial or slide, the copier will stop, or ‘jam’.  If you are having repeated jams, check your paper dials.  If they match the paper in the cassette and the copier still jams, give us a call, and we will come fix it!